Short Notes – 8.2.13

Congressman Patrick Murphy is a hero.



7 x 8

The daily Comcast update.  Yesterday afternoon I was contacted by a member of the Technical Management Team, she was somewhat helpful but not satisfying, still went only by the computer.  Her supervisor, the Executive Supervisor was AWESOME!  Made sure I had an appointment set up this morning.

8:30 this morning capable rep showed up worked through the system and HOPEFULLY we are on the road to recovery here!  All is working well so far.  This afternoon I contacted the Exec Supervisor to tell her thank you and to discuss the equipment that is being charged to me that I do not have, that issue should be resolved when she calls me on Monday to discuss.

A big thanks to Comcast employees Erin Dunn and Julian Popi, you are starting to renew my faith in your company.


Short Notes – 7.31.13

Comcast XFINITY the world’s WORST company!

Goodbye Earl

Words to Live By

Comcast saga continues….. I have received several emails and tweets from people who say they are Reps from Comcast, they don’t confirm this with a location, address, phone, etc.  Each time they say they need my FULL service address, phone number and account number EMAILED or TWEETED to them.  I have continued to say if they will give me a phone number to contact that is NOT 1800COMCAST, but a direct line I will be happy to make contact and get this resolved.   As of 4:38 PM EST there is NO ONE within the Comcast XFINITY organization willing to provide me with a direct number I can call to speak with someone who can help me.  I will continue to tweet, Facebook and post here on the blog the progress or lack thereof.  My old TIVO is starting to look more and more like the program I will be changing to.  Below is an example of a series of tweets between me and someone who calls himself Comcast Matt.

Kendall Rumsey             ‏@NotesSouthKitch                                19h        

COMCAST XFINITY – Worst Company In World, My Story  @Comcast @XFINITY @comcastcares @NBCUniversal Brian L Roberts CEO

And then mysteriously the tweets end…. interesting huh?


9.19 1

9.19.12 – Sunrise, Singer Island Beach