Short Notes – 8.2.13

Congressman Patrick Murphy is a hero.

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The daily Comcast update.  Yesterday afternoon I was contacted by a member of the Technical Management Team, she was somewhat helpful but not satisfying, still went only by the computer.  Her supervisor, the Executive Supervisor was AWESOME!  Made sure I had an appointment set up this morning.

8:30 this morning capable rep showed up worked through the system and HOPEFULLY we are on the road to recovery here!  All is working well so far.  This afternoon I contacted the Exec Supervisor to tell her thank you and to discuss the equipment that is being charged to me that I do not have, that issue should be resolved when she calls me on Monday to discuss.

A big thanks to Comcast employees Erin Dunn and Julian Popi, you are starting to renew my faith in your company.

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